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VOL. 12, ISSUE 1 (2026)
Application of information technology in the context of government institutional reform: The case of Ho Chi Minh City, Vietnam
Authors
Nguyen Ngoc Anh Tien, Nguyen Le Phuong Anh
Abstract
In the context of ongoing
government institutional reform and the growing trend of digital transformation
in public administration, the application of information technology (IT) has
become an important tool to improve governance efficiency, enhance
transparency, and better serve citizens and businesses. As one of the
pioneering localities in promoting digital government in Vietnam, Ho Chi Minh
City has actively implemented various IT applications in state management and
public service delivery. These efforts have contributed to improving
administrative procedures, strengthening coordination among government
agencies, and supporting the reform of the state administrative apparatus.
Based on the practical experience of Ho Chi Minh City, this article analyzes
and evaluates the effectiveness of IT application in the context of government
institutional reform. At the same time, it identifies several shortcomings and
challenges arising during the implementation process. On that basis, the
article proposes a number of solutions to further enhance the effectiveness of
IT application in supporting government reform and digital governance in the
coming period.
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Pages:468-473
How to cite this article:
Nguyen Ngoc Anh Tien, Nguyen Le Phuong Anh "Application of information technology in the context of government institutional reform: The case of Ho Chi Minh City, Vietnam". International Journal of Law, Vol 12, Issue 1, 2026, Pages 468-473
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