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VOL. 11, ISSUE 10 (2025)
Legal protection for Consumers who are victims of fraud in online transactions
Authors
I Ketut Budiarta
Abstract
Purchasing products online has become an
increasingly popular activity in Indonesia. However, online purchasing often
raises issues related to consumer protection. Therefore, the final result of
this research is to understand the perspectives of buyers or consumers in
Indonesia regarding consumer protection when purchasing goods online. In cases
of online fraud, victims often demand material compensation from the
perpetrator to obtain their rights due to the losses suffered by the victim and
the form of accountability of the online fraud perpetrator. However, this has
not been fully realized because there is no legal regulation on how to
compensate victims of online fraud. The importance of compensation for victims
of online transaction fraud is the realization of victims' rights, which is a
form of justice. The results of the study indicate that although laws
regulating consumer protection have been passed, there are still legal
loopholes that need to be addressed to improve consumer protection in e-commerce
transactions. Therefore, better oversight and law enforcement are needed to
prevent legal violations that can harm consumers. In both the 2008 and 2016 ITE
Laws, there is only one main criminal article and the potential criminal
penalties imposed on perpetrators, but neither law fully explains how victims
are protected, and what protections they can receive after the case is
resolved, with both material and immaterial losses suffered. Compensation for
victims who have suffered losses is a legal protection that provides certainty.
Victims are not only protected by legal evidence but also by how their rights
are achieved afterward.
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Pages:109-112
How to cite this article:
I Ketut Budiarta "Legal protection for Consumers who are victims of fraud in online transactions". International Journal of Law, Vol 11, Issue 10, 2025, Pages 109-112
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